Report: Access denied: accessing council services without the internet

Age UK- January 2023

A new report from Age UK London warns that large numbers of older people are at risk of losing financial support due to local authorities’ increasing emphasis on online services. The report includes a number of recommendations for councils, including that they offer non-digital options to residents, provides websites and online systems that are easy to use, and offer training courses or make referrals for those who want to learn to use the internet.

Read the full report here

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