Online Advice & Support From Independent Age

Independent Age is a charity that can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility. Here is a selection of their advice to help improve your online safety and skills.

Staying safe and connected online

Nowadays most of us are using technology and the internet. But whether it’s a flashing WiFi box or a frozen screen, we all experience technology problems from time to time. Taking some steps to protect yourself and learning a few simple fixes can make it easier when it happens.

To find out more about this, what you can do and where to get free help if you need it, visit our webpage Getting technology support | Independent Age

Staying safe online

While using the internet can help you in many ways, there are also risks that it’s good to be aware of to keep yourself safe.

To find out more about how you can protect yourself when you’re online, visit our webpage Staying safe online in later life | Independent Age

You’ll get a variety of useful information, from tips on how to tell if a website is secure, how to spot different types of online scams and what to do if you’ve been a victim of one, to information on everyday internet safety and much more.

Staying connected online

For some of us, it may not always be easy to keep in touch with friends and family, especially if they live far away. Luckily, there are many online tools that can help you stay connected with others and also meet new people, like emails, video calling, online forums and messaging apps.

Visit our webpage Staying connected online | Independent Age to find out more about tools you can use to stay in touch through the internet and social media.

Improve your digital skills with Hi-Digital

We’ve partnered with Vodafone to help older people become more confident online. Hi Digital is a free online course to help you gain new knowledge and skills.

The course consists of bite-size lessons organised around key digital themes, including:

· the basics of internet access
· how to use online devices
· how to connect with others through email, social media and WhatsApp
· how to research activities and hobbies
· how to do things, such as online shopping and paying for things online.

You can access the course via a link on a phone, tablet, laptop or computer, which we will email out to you. You can complete as many lessons as you like, by yourself or with somebody else, at your own pace and choosing the lessons best suited to you.

This platform is also suitable if you want to help someone else get more confident online.

To find out more, visit our webpage Hi Digital – bridging the digital divide | Independent Age.

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