Quick Guide: Avoiding Banking Telephone Scams

Don’t throw out anything with your name, address or financial details without shredding it first. – This will protect you from ID Fraud.

• If you receive an unsolicited email or phone call from what appears to be your bank or building society asking for your security details, never reveal your full password, login details or account numbers. Most banks will not approach their customers in this manner.

• If you are concerned about the source of a banking call, hang up. Make sure if you call your bank to check it was them, before you make the call check for a dialling tone BEFORE dialling their number. The number will be on printed on your bank statements.

• Check your statements carefully and report anything suspicious to the bank or credit company concerned.

• Your bank will never come to your home address to collect you or to collect you bank cards. Some scammers will tell you that you have been a subjected to bank fraud and ask for your pin number. NEVER EVER give this number to anyone. Your bank will never ask customer for these details.

• If you’re expecting a bank or credit card statement and it doesn’t arrive, tell your bank or Credit Card Company.

• Don’t leave things like bills lying around for others to look at.

• If you move house, always get Royal Mail to redirect your post.

• Get regular copies of your credit report from a credit reference agency.

For further information please contact your Calderdale Crime Prevention Officers on 101.

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