Age UK Newsletter

This edition of the Link, Age UK’s newsletter, shares some of the key guidance released to help organisations respond to the coronavirus pandemic. If you have any questions please don’t hesitate to get in touch with them at

Key messages from Charity Commission CEO at the ICAEW Charity Conference

In her recent key note address to the ICAEW Charity Conference 2021, the Charity Commission’s Chief Executive, Helen Stephenson reflected that the charity sector is still sadly not quite in the recovery phase and that the pandemic is still having a complex, varied and in some cases devastating toll on the sector.

She reiterated that in these different and challenging times, it’s more important than ever that charities are well governed, efficient and accountable so the legitimacy and status of charity is maintained and protected in the minds of the public. The Commission remains focused on its core purpose of safeguarding the ‘covenant’ between the public, charities and the state and being guardian of the relationship between the public and charitable institutions.

Read the full speech here.

The Charity Commission are also doing more to emphasise the importance of good governance at this time and have recently launched a series of 5-minute guides for trustees – covering what they call the ‘core syllabus’ of charity management, spanning the basics that they expect all trustees to understand. You can view all of these guides by clicking below.

Local Elections May 2021 – Guidance on Postal Votes

The local elections are fast approaching, and this year in particular a lot of older people may be wanting a postal vote for the first time. The deadline to apply for a postal vote in England and Wales for the elections on 6 May 2021 is 5pm on Tuesday 20 April. In Scotland the deadline is 6 April. The government has posted all the information on applying for a postal vote on their website which you can view below.

Information on the Covid-19 vaccine roll-out including scams to watch out for

As more and more older people are offered the Covid-19 vaccine, this article on Discover answers some key questions on the vaccine roll-out and how people will be contacted about their appointment.

Unfortunately, some criminals have been using the roll-out as an opportunity to take advantage of older people waiting to get the vaccine. There have been reports of scam text messages, calls, emails and doorstep visits. While scams such as these are rare, it is still very important to be aware of what to look out for. The advice is very simple:

The vaccine is only available on the NHS, and you will never be asked to pay for it or to provide your bank details.

Anything that suggests otherwise is a scam. Also remember that:

·     The NHS will never arrive unannounced at your home to administer the vaccine
·     The NHS will never ask you to prove your identity by sending copies of personal documents

If you believe someone has been the victim of a scam, report this directly to Action Fraud or call 0300 123 2040. If an older person is vulnerable and you are worried that someone has or might come to their house, report it to the Police or by calling 101.

Free carbon monoxide awareness workshops for frontline staff and volunteers

Over the next few months, the Gas Safe Charity is offering a free, on-line Zoom workshop aimed at front line staff and volunteers who visit or work in the homes of vulnerable people. It is also relevant to those who provide telephone support. The workshop lasts about an hour and explains the sources, signs and symptoms of high and low level carbon monoxide risks in the home and includes relevant scenarios to explain what steps to take if carbon monoxide poisoning is suspected. They have asked if we can let people know about their workshop so if you’d like to find out more and book onto an upcoming workshop, please click below.

Free charity governance and management event

Buzzacott and Stone King are running free events for managers and trustees during 2021. Each event covers a different topical subject, explained by our relevant specialists. These include: accounting for non-accountants, providing trustee training, breaking down the latest VAT and tax rules for charities and not for profits and more.

“Get Started with Analytics” webinar

Now more than ever, charities are looking to upskill in marketing and communications to ensure they reach those in need amidst a noisy digital world. Media Trust’s Digital Comms Programme provides free digital communications training, mentoring and resources tailored to charities across the UK.

Their “Get Started with Analytics” webinar takes place on Wednesday 10 March from 10:00 – 11:00. Find out all the details below.

Get in touch

If you have any questions, please don’t hesitate to get in touch with us, just email:

Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Registered charity number 1128267. Company number 6825798. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2021. All Rights Reserved.



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