New service launched to help people make video calls and get online

2.7 million people in the UK are not using the internet* – do you know one of them?

For many people, using the internet to make video calls to friends from smart phones and computers has become an everyday occurrence during the pandemic, but for some it is out of reach due to fear of technology, lack of access to a smartphone, tablet or laptop computer or concerns over the cost of getting a WIFI connection.

If you know someone who you think would like to take the first steps in using the internet, then making video calls is a good way to using the technology to overcome those fears and reduce the isolation brought about through lockdown.

A new FREE service called In Touch, from Disability Partnership Calderdale can help by introducing people who are digitally excluded to make a video call or join a video social group.

The team at In Touch will bring a tablet computer to your friend, neighbour or family member and help them to connect, either with you or with an online social group meeting on a video call, handing over the computer for them to enjoy the meet-up, then collect it afterwards, when the call is finished.

This free service is open to anyone who is feeling isolated and lacking contact with friends and family members, not just people with a registered disability.

To find out more visit the In Touch web page, contact Nicky on 07716 122897 or email


*Office for National Statistics (ONS) 2020.

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