The Department for Work and Pensions’ Attendance Allowance (AA) review processes are reverting to previous arrangements, after changes were made in response to COVID-19.
The first customers to be affected will be those whose AA awards expire on or after 8 March 2021. These customers will receive renewal packs in the coming weeks and will have the normal 20 week period to complete and return their packs prior to their award expiring.
Awards that were due to expire before 8 March 2021 will be automatically extended and will continue to receive payments until they are subject to a review at a later date.
If someone claiming AA has a change of circumstances they still need to inform DWP.