From 15 June 2020, it is the law that you must wear a face covering when travelling in England on a bus, coach, train, taxi or tram. Visit our Face Coverings page for tips on how to obtain or make your own face coverings.
However, some people don’t have to wear a face covering including for health, age or equality reasons. You do not need to wear a face covering if you have a reasonable excuse not to. Reasonable excuses include:
- not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- if putting on, wearing or removing a face covering will cause you severe distress
- if you are travelling with or providing assistance to someone who relies on lip reading to communicate (note – there are lip-reading masks available, with clear panels that make the lips visible)
- to avoid harm or injury, or the risk of harm or injury, to yourself or others
- to take medication
Cards To Explain Why You’re Not Wearing A Mask
There are a number easy-to-print cards available that help communicate to others why you are not wearing a mask:
– Mask exemption cards from Metro West Yorkshire, the people who run the trains and buses in Calderdale – Download
– Easy Read information, including cards https://www.keepsafe.org.uk/posters
– Arriva buses – easy to print options that you can print off at home.
– You can also obtain a card if you email Arriva on email@example.com or call them on 0344800 4411
– First Buses also have some face covering exemption cards that you can print, or put onto your phone to show a driver – view cards