NEWS: Beware scams in Calderdale and remain vigilant

Scams are on the rise due to the environment created by the coronavirus lockdown.

Calderdale Council has been made aware of fake emails being sent from addresses using the calderdale.gov.uk domain.

The emails being sent come from addresses ending ‘@calderdale.gov.uk’, and state that a PayPal transaction has been processed. These emails are part of a phishing scam and have nothing to do with the Council.

The Council will never ask for any personal details or payment information by email.

The best way to spot these emails is to look at the full address. The fake emails use a jumble of letters rather than a name or a department as the first part of the email address.

Anyone receiving an email of this type should delete it without clicking on any of the links.

The Leader of Calderdale Council, Cllr Tim Swift, said:

“Email scams of this type are called spoofing scams. This is a phishing tactic used by cyber criminals to trick users into thinking an email is being sent from a legitimate source. 

“We’d like to thank those customers who let us know about these emails, and make it clear that these have nothing to do with the Council.” 

Fraudsters have a range of tactics and you need to be aware of them and stay vigilant.  On Friday 20 March, City of London Police reported a 400% increase in scams as a result of coronavirus-related fraud.

You may have experienced some scams already, most common is emails sending you to other web sites known as phishing sites but there have also been reports of criminals knocking on front doors offering to go shopping for people who are self-isolating at home. Others are related to online shopping scams involving sought-after items like face masks and hand sanitizer.

So what should you look out for to avoid falling victim yourself?   Calderdale Council offers this advice:

  • Reject offers that come out of the blue
  • Beware adverts on social media channels if not from a trustworthy source
  • Do not click on links or open emails from senders you don’t already know
  • Be wary of deals that sound too good to be true
  • Do not give out personal details
  • Seek financial advice before changing any pension arrangements or making investments
  • Do not draw attention to the fact that you are self-isolating alone.

The Which website has more advice and a video guide to avoiding scams.  Read more.