INFO: Sainsbury’s update on support for vulnerable shoppers

On 23 April, Sainsbury’s explained how they would be helping vulnerable shoppers – below are the key points.

They will continue to prioritise elderly and vulnerable customers for online delivery and will be in touch with more customers based on an official database of information.

Vulnerable customers who have been offered a slot and are unable to place their order online, can use a telephone ordering service. No need to go online, CALL 0800 328 1700.

For elderly and vulnerable customers, they offer dedicated shopping hours between 08.00 and 09.00 every Monday, Wednesday and Friday.

And NHS and social care workers can shop in their supermarkets from 07.30 to 08.00 Monday to Saturday before they open.

They have also launched a Volunteer Shopping Card to make it easier for people to shop for others.

They are extending opening hours in many Convenience stores to 10pm or 11pm. You can check the latest opening hours in your area before shopping here.

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