UNIVERSAL CREDIT: Advice Service

Citizens Advice Calderdale has launched a service called ‘Help to Claim’ for those who need to apply for Universal Credit in Calderdale.

They are working in collaboration with the Citizens Advice Network and more locally with Calderdale Council and Job Centre Plus (Calderdale) to support people in submitting their Universal credit application to get their first full payment.

Help will be tailored to the individual and be available; face to face, over the phone (0800 144 8444) and online through webchat and advice content (www.citizensadvice.org.uk). This may include assistance with the online application form or help with providing evidence like childcare costs.

The main drop-in has now moved to Customer First so that they can work with the existing Council team to help people start a claim and get ready for their work coach appointment. They will be there Monday to Friday, 10:00am-1:00pm for clients needing help with making a claim and generalist advice needs.

Just as a reminder, they continue to offer bespoke debt advice via their team of specialist debt caseworkers, who help people manage problem debt and the Improving Lives team who help clients make appeals in relation to ESA, PIP and DLA.