The Care Quality Commission (CQC) are looking for feedback on care experiences. Here’s what they have to say about what they are looking for:
“We want more older people, and their friends and families, to share their experiences of health and social care with us.
Research has shown that older people are less likely to complain about services and are less aware of the different ways they can share their views.
However we also know that older people are the most regular users of health services. Two out of three people admitted to hospital and 70 per cent hospital emergency beds are taken by those aged 65 and over. It is vital that the voices of our growing elderly population are heard.
If you are aged 60 or over and receiving care, or a friend or family member of someone who is, we want you to tell us about the care you’ve received, good or bad. Our inspectors can’t be everywhere at once and your information will help us decide when, where and what to inspect. By telling us about your experiences, you could stop poor care happening to someone else.”
To read more about this and to share your experiences, visit the CQC website
